120-Day Home Warranty Details

If a warranty was included or purchased through us, keep an eye out for an email from info@orep.org that will arrive after your inspection. This email contains important details regarding your warranty, so please be sure to check your inbox and spam folders.

120-Day Guarantee/Warranty Details: 

120 days from the date of the inspection or 30 days after closing, whichever is later

The 120-Day Warranty covers the major mechanical systems in the home, such as:

Electrical and Plumbing:

• HVAC: AC/Furnace

• Plumbing: Water Heater/Leaks

• Electrical: Electrical Wiring/Main Panel/Outlets & Switches

• Appliances: Dishwasher, Range, Refrigerator, Washer, Dryer, and Microwave

STRAIGHT-FORWARD CLAIMS PROCESS

Unlike other programs, all claims are handled over the phone without submitting any documentation to receive service--meaning that home buyers get service quickly if they need to use the Warranty.

• No submission of itemized claims for review before receiving service 

• Customers may reach customer service 24×7 at 800-978-2022

• The homeowner can use their own professional to do the work; pre-authorization needed

• No deductible or copay - service calls are not covered under some other programs

PROGRAM HIGHLIGHTS  

• NO age restriction on appliances or heating & cooling systems – other programs don't protect anything older than ten years old 

• You don't need to provide the home inspection report; the client may be asked to show this if a claim is opened.  

• You don't have to collect the model and serial number. 

• Marketing collateral included.

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